Listening

The November 18 MOR Associates Tuesday reading focuses on listening. It is based on a Leadership Reflection written by Zachary Jacques. Jacques says, “…if I want to improve my presence, I must focus on listening skills as well as speaking.” Sometimes the most obvious, is the most elusive. He goes on to discuss an exercise they did where the “listener” is intentionally acting distracted and then asked the speaker how they felt. Not surprisingly they felt emotions such as anger, frustration and irritation. Can any of you relate? We’ve all done it, and likely been on the giving and receiving end. Maybe not as frequently in a one to one discussion but certainly during a staff meeting or presentation. We may justify it in any number of ways, but here is a chance to practice  seeing things from the perspective of the other. Practice turning off your devices and listening. If you must check your e-mail do so before the presentation and after, if needed exit the room. You may find that what you thought was “boring” or “irrelevant” only seemed that way because you weren’t really listening. You may learn something new! There is a time, place and method for feedback. If after intently listening you found the speaker could do some things to make their talk more engaging then simply go up and ask, “may i give you some feedback”?

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