The MOR Associates Tuesday reading from Nov. 4 is based on an article written by John Brandon which first appeared in inc.com
1. Expecting good communication from others but not practicing it: Do you expect others on our team to provide updates on challenges and milestones but not do they same for them? Just as it is important to know the status of projects your team is working on, it is important for them to know the same. What challenges are you having? Where are your milestones slipping? Transparency does not show weakness. By sharing with your team you will not only create a sense of trust but they may even be able to help you!
2. Promoting people before they are ready: Promoting someone before they are ready simply to keep them from leaving is not the answer. If you sense someone on your team is unhappy or feeling unchallenged have a conversation. Remember: Initiate, inquire, show interest and influence. If they are not ready think about what training or opportunities you can provide that will give them the skills they need.
3. Charging in with guns blazing: Think scaffolding. Coming into a meeting and threatening people is typically not the answer. This is not the way to build relationships and trust. Instead Initiate, inquire, show interest and influence (I see these keeping coming up over and over again). Take the time to gather information, learn what the issues are and together come up with a solution.
4. Not doing a needs analysis before purchasing: Always, always do a needs analysis before purchasing equipment and take the time to talk to our customer. Share your knowledge but think about how you question. Don’t try to bring them on to your side. Take the time to help them understand what their needs are.
5. Too much pride in role: As a verb pride is defined as feeling proud of a quality or skill. As a noun it is feeling pleasure from one’s own achievement. It is good to feel proud and a sense of accomplishment but don’t forget everyone else’s role in your accomplishment. Who made this achievement possible. Be sure to show gratitude.
6. Thinking you know it all: Be cognizant of the abilities of everyone around you. It could be someone below you or above you that has the knowledge needed to accomplish your goal. This is where networking and relationship building helps. Ask around and see who the experts are. Don’t discount anyone.
7. Not sharing vision: Don’t ever assume and communication is key, we all remember hearing these two statements along the way. People are not mind readers. Make sure you are communicating your vision clearly, frequently and with transparency. Your team shouldn’t be left guessing, or worst second guessing your intentions. If you want to build a coalition people need to know where you are going and why. It’s not enough to communicate your vision, make sure you team knows why that is your vision.